Building a safe, respectful, and trustworthy global community
Welcome to Our Community
Shared Luggage connects travelers and senders worldwide. To ensure everyone has a positive experience, we've established these guidelines. By using our platform, you agree to follow these rules and treat all community members with respect and integrity.
Safety First
- Never share phone numbers, email addresses, or home addresses in messages
- Don't share financial information like bank accounts or credit card details
- Keep all transactions within the platform until delivery is confirmed
- Be cautious about sharing social media profiles
Respectful Communication
Do's
- •Communicate clearly and professionally
- •Respond to messages in a timely manner
- •Be honest about your availability and capabilities
- •Respect cultural differences and time zones
Don'ts
- ×Use offensive, abusive, or discriminatory language
- ×Harass, threaten, or intimidate other users
- ×Spam or send unsolicited promotional content
- ×Impersonate others or create fake accounts
Prohibited Items
- Illegal drugs or controlled substances
- Weapons, explosives, or ammunition
- Stolen goods or counterfeit items
- Hazardous materials or dangerous goods
- Items that violate intellectual property rights
- Items that are not intended for personal use
Transaction Guidelines
- Always verify package contents before accepting a delivery request
- Use the platform's payment system for all transactions
- Take photos of packages before and after delivery
- Obtain proper customs documentation for international shipments
- Report any issues or disputes through the platform immediately
Trust & Safety
We're committed to maintaining a safe platform. Here's how we protect our community:
Identity Verification
Users are verified for safety
Secure Payments
Protected transaction processing
Customer Support
Always here to help you
Rating System
Community-driven trust
Investigation Team
Reviewing all reports
User Education
Resources and guidance
Consequences
- Warning notifications
- Temporary suspension of account privileges
- Permanent account termination
- Reporting to law enforcement (for illegal activities)
- Legal action where appropriate
Report Violations
If you witness or experience any violations of these guidelines, please report them immediately. We take all reports seriously and investigate each one thoroughly.
Last updated: December 16, 2025
These guidelines may be updated periodically. Continued use of the platform constitutes acceptance of any changes.
Connecting people through smart, secure, and affordable deliveries worldwide.